Agent data collection and more languages
You can now configure your agent to collect structured data from callers during a conversation. In the agent settings under “Data collection”, define tasks for emails, license plates, or custom fields with validation rules. The agent will naturally ask for and confirm each piece of data during the call. After the call, collected values appear in the call details with status indicators.More languages
telli agents now support 7 additional languages: Romanian, Swedish, Lithuanian, Hungarian, Bulgarian, Croatian, and Greek. You can set any of these in your agent’s language settings.
Improvements
Improvements
- The contacts table now shows the total number of contacts, so you always know how many records you have
- Voicemail messages can now be limited to the first call attempt only, instead of leaving a message on every retry
- The default app theme now follows your system preference instead of defaulting to light mode
- The contacts table now has proper pagination with page navigation
Fixes
Fixes
- Fixed scrambled table columns on narrow screen widths
- Fixed cursor pagination losing precision on large contact lists
- Fixed breadcrumb and flag icon shrinking in the contacts table
- Fixed scrolling issues in the settings page tabs
- Fixed cropped column names during CSV import
- Fixed error when importing CSV files with duplicate external IDs
- Internal tokens like [endCall] are no longer spoken aloud by the agent
