Integration Options
telli offers several ways to integrate with your stack:CRM
Connect telli to your CRM so agents can use current customer data and your team can keep records aligned with call workflows: You can also build custom CRM integrations with telli’s powerful workflow engine. Use HTTP request blocks to fetch customer data from your CRM’s API and send updates back. You can also integrate directly through the telli API and webhooks.Automation Platforms
Connect telli with popular automation platforms to create powerful workflows using native telli integrations and pre-built templates:Calendar Integrations
Schedule appointments directly through telli agents. Fetch appointment slots and book appointments using our native integrations with Calendly, Zeeg, Cal.com, and HubSpot, or build custom integrations:Custom Integrations
Additional capabilities:- Custom Tools - Create custom tools that your agents can use during calls
- SIP Numbers - Connect your own SIP infrastructure
- Webhooks - Receive real-time events about calls, contacts and more
Reference
- Phone Number Format - Which phone number formats telli accepts and how numbers are normalized to E.164
Getting Started
1
Choose your integration approach
Use a native CRM integration, build a custom integration with telli’s workflow engine, or connect through the telli API. You can also use Make, Zapier, or n8n with our pre-built templates.
2
Get your API key if needed
If your integration uses the telli API, get your API key from Settings > Developer in your telli dashboard.
3
Add contacts to telli
Fetch contacts from your CRM and add them to telli.
4
Schedule calls
Schedule calls with the contacts you just added.
5
6
Add your calendar, phone number, and custom tools
Enhance your telli agent with additional integrations: