Overview
Configure each Cal.com calendar with the event type for its booking flow. This gives you flexibility when teams use different schedules or when one agent handles a specific booking use case.Before you start
- A telli agent that should book appointments
- A Cal.com account
- A Cal.com API key
- The Cal.com event type you want the agent to use
Set up Cal.com in telli
1
Open the agent
Open the agent you want to configure in telli.
2
Choose Cal.com
In Calendar Integration, select Cal.com.
3
Add your Cal.com credentials
Add your API key, then select the event type that should be used for bookings. telli loads the event types from the Cal.com account the API key belongs to.
4
Save the agent
Save the agent so bookings can use the selected Cal.com schedule during calls.
How it works
- Each Cal.com calendar uses one event type
- telli checks availability and books meetings using the selected calendar’s event type
- This is useful when different teams or workflows should book into different calendars