Skip to main content
telli + Propstack integration telli + Propstack integration

​
Before you start

Have the following ready:
  • A Propstack API key with access to the property’s viewing sessions.
  • The property’s numeric Propstack Object ID.
  • Scheduled viewing sessions in Propstack with available slots and a public booking link.
For calls about different properties, store the relevant Object ID in a contact property before each call.

​
Set up an agent

1

Choose Propstack

Open your agent and add Propstack in the Calendar section.
2

Describe the calendar

Give the calendar a label and a description of when the agent should use it.
3

Set the Object ID

In Object ID, enter the property’s numeric Propstack ID for calls about one property.For calls about different properties, type {{ and select the contact property that contains the Object ID. Each contact must have a positive numeric Object ID in that property before the call starts.
4

Add your API key

Enter your key in Propstack API key.
5

Save the agent

Select Add to add the calendar, then save the agent.
6

Test a viewing booking

Make a test call for a property with available viewing slots. Ask the agent for available times, then book a viewing. Check that the booking appears in Propstack.
Propstack requires the caller’s first name, last name, and valid email address for a booking. The agent asks for missing details before booking. telli includes the contact’s phone number automatically.

​
Check the setup

If the agent has no available times, check the Object ID and the property’s scheduled viewing sessions in Propstack. Without a specific date request, telli checks the next 14 days. The integration uses existing viewing slots. It does not create viewing sessions. If a booking is not confirmed, check Propstack before trying again to avoid a duplicate booking.