Integrate with your CRM

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Overview

• Sync contacts: Automatically add contacts from your CRM to telli for AI voice calls
• Track call outcomes: Receive real-time updates about call results and analysis
• Update CRM records: Automatically update contact status, notes, and fields based on call outcomes
• Maintain data consistency: Keep your CRM and telli in sync using external_contact_id

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Integration Flow

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Key Integration Points

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Add Contacts in telli

• Single contact: Add one contact at a time via API
• Batch import: Add up to 1,000 contacts in a single request
• Automation platforms: Use Zapier, Make, or n8n for no-code integration

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Schedule calls in telli

• Single call: Schedule one call at a time via API
• Batch scheduling: Schedule up to 1,000 calls in a single request
• Automation platforms: Use Zapier, Make, or n8n for no-code integration

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Receive call data in your CRM

• Webhooks: Receive instant notifications when calls complete
• Call analysis: Access transcripts, summaries, and automated insights

• call_ended: Get complete call data when calls finish
• contact_status_changed: Track contact progress through campaigns

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Next Steps

• Add contacts & schedule calls - add contacts to telli and schedule calls with them
• Receive call data - Set up webhooks to receive call outcomes
• Integration References - Use automation platforms for quick setup