> ## Documentation Index
> Fetch the complete documentation index at: https://docs.telli.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Phone Numbers

> Buy and manage phone numbers directly in telli

To buy phone numbers on our platform, you first need an approved regulatory bundle to verify.

> Estimated setup time: 5–7 minutes (if you have your documents ready)

## Essential Documents

To create a regulatory bundle, have one of the following ready:

* Excerpt from the commercial register (Handelsregisterauszug), or
* Gewerbeanmeldung / GewerbeUmmeldung / Empfangsbescheinigung für Gewerbeanmeldung

These documents must:

* Show your correct legal business name and identification number (e.g. HRB numbers in Germany)
* Show your registered business address (no PO box)
* Match the data you enter in the regulatory bundle (name, address, registration info)

## Creating a Regulatory Bundle in telli

In the telli dashboard:

1. Go to the “Telephony” section
2. Switch to the “Business Verifications” tab
3. Click “Add New Verification”

<img src="https://mintcdn.com/telli/DZR1E8wOIKC10diJ/images/add-verification.png?fit=max&auto=format&n=DZR1E8wOIKC10diJ&q=85&s=9334c3689548373aed2a1ecd9fa872cf" alt="Add Verification" width="2394" height="1610" data-path="images/add-verification.png" />

4. Select:
   * The country in which your business is registered and for which you want to buy phone numbers
   * Give the verification a name as the internal identifier (use something descriptive here, this should give an information on what you applied for e.g. “ABC GmbH Local”)
   * Type: Local or Mobile (depending on what you want)

<img src="https://mintcdn.com/telli/DZR1E8wOIKC10diJ/images/verification-name.png?fit=max&auto=format&n=DZR1E8wOIKC10diJ&q=85&s=2bff85e7709610cddbfede7caae05612" alt="Verification Name" width="1856" height="922" data-path="images/verification-name.png" />

5. Fill in all required fields (business details, address, registration info, contact person)

   **Remember: The busines address must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable. Must match the address appearing on the official registration document.**

<img src="https://mintcdn.com/telli/DZR1E8wOIKC10diJ/images/business-info.png?fit=max&auto=format&n=DZR1E8wOIKC10diJ&q=85&s=a909fec59040bca83c69237ae9a09dd3" alt="Business Information" width="2526" height="1548" data-path="images/business-info.png" />

You are also asked to provide an authorized representative, an individual given the legal authority to act on behalf of the business:

<img src="https://mintcdn.com/telli/DZR1E8wOIKC10diJ/images/representative.png?fit=max&auto=format&n=DZR1E8wOIKC10diJ&q=85&s=a5ff6edddedda862d2462a80f8617c9a" alt="Authorized Representative" width="2560" height="1370" data-path="images/representative.png" />

6. Upload your documents (e.g. Handelsregisterauszug or Gewerbeanmeldung), choose one of the options from the drop-down, depending on what you have available:

<img src="https://mintcdn.com/telli/DZR1E8wOIKC10diJ/images/tel-documents.png?fit=max&auto=format&n=DZR1E8wOIKC10diJ&q=85&s=65bf97b0339b051d8a548f04fe761a52" alt="Documents" width="2528" height="1596" data-path="images/tel-documents.png" />

Feel free to just leave this empty and finish the application:

<img src="https://mintcdn.com/telli/DZR1E8wOIKC10diJ/images/final-details.png?fit=max&auto=format&n=DZR1E8wOIKC10diJ&q=85&s=0c8f4749dab88b97e2b273020a861e62" alt="Final Details" width="2434" height="786" data-path="images/final-details.png" />

7. Submit and wait for approval (usually 1-2 business days)

Once successful, you should see a success screen - you’re good to go for now.

<img src="https://mintcdn.com/telli/DZR1E8wOIKC10diJ/images/success.png?fit=max&auto=format&n=DZR1E8wOIKC10diJ&q=85&s=30d11db39b8a5b35a45cd0c39f67f7ab" alt="Success" width="2388" height="828" data-path="images/success.png" />

Once approved, you can select this bundle when buying German numbers in the Numbers section. This usually takes around 1-2 business days and should be indicated by the “Approved” badge in the bundles overview:

<img src="https://mintcdn.com/telli/DZR1E8wOIKC10diJ/images/approved.png?fit=max&auto=format&n=DZR1E8wOIKC10diJ&q=85&s=8d3103f94c8bdfc8bfa3e77a36d62954" alt="Approved" width="2126" height="600" data-path="images/approved.png" />

Now you could proceed with the next step, in particular:

## Buying a Phone Number in telli

In the telli dashboard:

1. Go to the “Telephony” section
2. Switch to the “Phone Numbers” tab
3. Click “Buy New Number”
4. Select:
   * The country of your registered/approved bundle
   * Type: Local or Mobile (depending on what you applied for in the regulatory bundle)

<img src="https://mintcdn.com/telli/DZR1E8wOIKC10diJ/images/country-type.png?fit=max&auto=format&n=DZR1E8wOIKC10diJ&q=85&s=00b02ee8f356e54f7a6f81eb813be6f5" alt="Country Type" width="1840" height="1178" data-path="images/country-type.png" />

5. Optional: If you have multiple approved bundles, choose the applicable one
6. Depending on whether you applied for a local or mobile bundle:
   * **Local**: Enter the number prefix of the region of your approved bundle (e.g. 030 Berlin → enter “30”, leave the 0 out)
   * **Mobile**: Enter “1” as a Prefix for mobile phone numbers

<img src="https://mintcdn.com/telli/DZR1E8wOIKC10diJ/images/buy-local.png?fit=max&auto=format&n=DZR1E8wOIKC10diJ&q=85&s=cdc3016e4bfc4af0d324cc020d0bb153" alt="Buy Local" width="1822" height="1156" data-path="images/buy-local.png" />

<img src="https://mintcdn.com/telli/DZR1E8wOIKC10diJ/images/buy-mobile.png?fit=max&auto=format&n=DZR1E8wOIKC10diJ&q=85&s=963c06b0cb904c2fd0b0ce9c1d65df52" alt="Buy Mobile" width="1820" height="1164" data-path="images/buy-mobile.png" />

Click “Complete Purchase” to buy the phone number. The shown number should now appear in your phone number overview in the list and is immediately available for call operations.

<img src="https://mintcdn.com/telli/DZR1E8wOIKC10diJ/images/phone-list.png?fit=max&auto=format&n=DZR1E8wOIKC10diJ&q=85&s=7ebabf6bb1ab78946d063823b975a6ef" alt="Phone List" width="2090" height="843" data-path="images/phone-list.png" />

Here’s a great article from Twilio on regulatory guidelines for specific local phone number regulations:

[https://www.twilio.com/en-us/guidelines/regulatory](https://www.twilio.com/en-us/guidelines/regulatory)
