> ## Documentation Index
> Fetch the complete documentation index at: https://docs.telli.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Agent Creation Overview

> Set up your first agent from scratch

Time to build your first agent. The three steps below take you from a blank slate to an agent that's ready for real calls. The advanced section is there when you want to push further.

## What you'll learn

<Card title="Step 1: Create the Agent" icon="plus" href="/en/get-started/create-a-new-agent">
  Create your agent in the telli platform, then personalize its voice, tone, call handling, and call outcomes so it matches your brand and use case.
</Card>

<Card title="Step 2: Customize the Agent" icon="comment" href="/en/get-started/agent-editor-charlie">
  Use Charlie, the built-in AI editor, to make guided improvements, and learn how to insert variables so your agent uses the right context on every call.
</Card>

<Card title="Step 3: Test, Refine & Publish" icon="phone" href="/en/get-started/test-your-agent">
  Run real test calls, refine your agent based on what you hear, and publish your changes so they go live for new calls.
</Card>

<Card title="Advanced Capabilities" icon="wrench" href="/en/get-started/tool-calls">
  Extend your agent with tool calls, knowledge bases, and custom voice cloning once the basics are in place.
</Card>