> ## Documentation Index
> Fetch the complete documentation index at: https://docs.telli.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Started

> Follow this checklist to achieve results with your first telli agent

Building your first AI voice agent is easier than you might expect. The four sections below walk you through it one piece at a time, from deciding what your agent should do, to getting your account ready, to watching it handle its first real calls.

<Accordion title="1. Define your first use case and success criteria">
  Identify a specific sales, operations or support use case where telli can help (ideally starting with a simple, high-impact scenario that delivers value quickly and one KPI defining your success).
</Accordion>

<Accordion title="2. Configure your telli platform">
  Create your regulatory phone number bundle, manage contact properties or set your dialing windows.

  <Accordion title="2.1 Set up your phone number bundle">
    Create your regulatory phone number bundle to ensure compliant outbound calling.

    <Card title="Phone Numbers" icon="hashtag" href="/platform/phone-numbers">
      How to create a regulatory bundle and buy phone numbers in telli.
    </Card>
  </Accordion>

  <Accordion title="2.2 Manage contact properties">
    Define and structure the contact data your agent will use during calls.

    <Card title="Contact Properties" icon="list" href="/platform/contact-properties">
      Create custom fields for your contacts and reference them in your agent
      prompt.
    </Card>
  </Accordion>

  <Accordion title="2.3 Set dialing windows">
    Configure when your agent is allowed to place calls.

    <Card title="Auto-Dialer" icon="clock" href="/deep-dives/auto-dialer">
      Configure dialing windows, calling strategies, and retry behavior.
    </Card>
  </Accordion>
</Accordion>

<Accordion title="3. Build your first telli agent">
  We guide you through all the steps of how you can easily set up your first telli agent.

  <Card title="Build Your First Agent" icon="robot" href="/en/get-started/introduction">
    Step-by-step overview of creating, configuring, and testing your first agent.
  </Card>
</Accordion>

<Accordion title="4. Monitor your telli agent">
  Analyse calls, identify areas of improvement so you can refine your agent and improve your success criteria.

  <CardGroup cols={2}>
    <Card title="Performance Dashboard" icon="chart-line" href="/platform/performance-dashboard">
      Track key metrics like reach rate, call duration, and success rate.
    </Card>

    <Card title="Conversation History" icon="clock-rotate-left" href="/platform/call-history">
      Analyze individual calls, transcripts, and call outcome fields.
    </Card>

    <Card title="Call Analysis" icon="magnifying-glass" href="/deep-dives/call-analysis">
      Extract structured insights from calls to measure your KPI.
    </Card>

    <Card title="Feedback System" icon="thumbs-up" href="/deep-dives/feedback-system">
      Submit feedback on calls to continuously improve your agent.
    </Card>
  </CardGroup>
</Accordion>